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Number game -Experience of a European research infrastructure (CLARIN) for the analysis of web traffic
International audience; CLARIN (Common Language Resources and Technology Infrastructure) is regarded as one of the most important European research infrastructures, offering and promoting a wide array of useful services for (digital) research in linguistics and humanities. However, the assessment of the users for its core technical development has been highly limited, therefore, it is unclear if the community is thoroughly aware of the status-quo of the growing infrastructure. In addition, CLARIN does not seem to be fully materialised marketing and business plans and strategies despite its strong technical assets. This article analyses the web traffic of the Virtual Language Observatory, one of the main web applications of CLARIN and a symbol of pan-European re-search cooperation, to evaluate the users and performance of the service in a transparent and scientific way. It is envisaged that the paper can raise awareness of the pressing issues on objective and transparent operation of the infrastructure though Open Evaluation, and the synergy between marketing and technical development. It also investigates the “science of web analytics” in an attempt to document the research process for the purpose of reusability and reproducibility, thus to find universal lessons for the use of a web analytics, rather than to merely produce a statistical report of a particular website which loses its value outside its context.
Open Research, Web analytics, Statistics, CLARIN, Virtual Language Observatory (VLO), Language resource, Repository, Research infrastructure, User evaluation, Marketing, [INFO.INFO-CL] Computer Science [cs]/Computation and Language [cs.CL], [SHS.STAT] Humanities and Social Sciences/Methods and statistics, [INFO.INFO-NA] Computer Science [cs]/Numerical Analysis [cs.NA], [SHS] Humanities and Social Sciences, [SHS.LANGUE] Humanities and Social Sciences/Linguistics, [INFO.INFO-DL] Computer Science [cs]/Digital Libraries [cs.DL], [SHS.INFO] Humanities and Social Sciences/Library and information sciences, ACM: C.: Computer Systems Organization, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.1: Project and People Management/K.6.1.3: Strategic information systems planning, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.1: Project and People Management/K.6.1.4: Systems analysis and design, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.3: Software Management/K.6.3.0: Software development, ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.3: Evaluation/methodology, ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.15: User-centered design, [INFO.INFO-CL]Computer Science [cs]/Computation and Language [cs.CL], [SHS.STAT]Humanities and Social Sciences/Methods and statistics, [INFO.INFO-NA]Computer Science [cs]/Numerical Analysis [cs.NA], [SHS]Humanities and Social Sciences, [SHS.LANGUE]Humanities and Social Sciences/Linguistics, [INFO.INFO-DL]Computer Science [cs]/Digital Libraries [cs.DL], [SHS.INFO]Humanities and Social Sciences/Library and information sciences
Open Research, Web analytics, Statistics, CLARIN, Virtual Language Observatory (VLO), Language resource, Repository, Research infrastructure, User evaluation, Marketing, [INFO.INFO-CL] Computer Science [cs]/Computation and Language [cs.CL], [SHS.STAT] Humanities and Social Sciences/Methods and statistics, [INFO.INFO-NA] Computer Science [cs]/Numerical Analysis [cs.NA], [SHS] Humanities and Social Sciences, [SHS.LANGUE] Humanities and Social Sciences/Linguistics, [INFO.INFO-DL] Computer Science [cs]/Digital Libraries [cs.DL], [SHS.INFO] Humanities and Social Sciences/Library and information sciences, ACM: C.: Computer Systems Organization, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.1: Project and People Management/K.6.1.3: Strategic information systems planning, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.1: Project and People Management/K.6.1.4: Systems analysis and design, ACM: K.: Computing Milieux/K.6: MANAGEMENT OF COMPUTING AND INFORMATION SYSTEMS/K.6.3: Software Management/K.6.3.0: Software development, ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.3: Evaluation/methodology, ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.15: User-centered design, [INFO.INFO-CL]Computer Science [cs]/Computation and Language [cs.CL], [SHS.STAT]Humanities and Social Sciences/Methods and statistics, [INFO.INFO-NA]Computer Science [cs]/Numerical Analysis [cs.NA], [SHS]Humanities and Social Sciences, [SHS.LANGUE]Humanities and Social Sciences/Linguistics, [INFO.INFO-DL]Computer Science [cs]/Digital Libraries [cs.DL], [SHS.INFO]Humanities and Social Sciences/Library and information sciences
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[Digital Analytics Association No date] http://www.digitalanalyticsassociation.org (Accessed on 2016-12-05)
[Eckart, Helwig, and Goosen 2015] T. Eckart, A. Helwig, and T. Goosen. 2015. Influence of Interface Design on User Behaviour in the VLO. In CLARIN Annual Conference 2015 Book of Abstracts. https://www.clarin.eu/sites/default/files/book%20of%20abstracts%202015.pdf (Accessed on 2016-12-05)
[European Commission and Directorate-General for Research and Innovation 2016] European Commission, and Directorate-General for Research and Innovation. 2016. European charter of access for research infrastructures: principles and guidelines for access and related services. Luxembourg: Publications Office. http://bookshop.europa.eu/uri?target=EUB:NOTICE:KI0415085:EN:HTML (Accessed on 2016-12-05)
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[Goosen and Eckart 2014] T. Goosen, and T. Eckart. 2014. Virtual Language Observatory 3.0: What's New? In CLARIN Annual Conference 2014 in Soesterberg, The Netherlands. http://www.clarin.eu/sites/default/files/cac2014_submission_2_0.pdf (Accessed on 2016-12-05)
[Haaf, Fankhauser, Trippel, Eckart, Eckart, Hedeland, Herold, Knappen, Schiel, Stegmann, and van Uytvanck 2014] S. Haaf, P. Fankhauser, T. Trippel, K. Eckart, T. Eckart, H. Hedeland, A. Herold, J. Knappen, F. Schiel, and D. van Uytvanck. 2014. CLARIN's Virtual Language Observatory (VLO) under scrutiny-The VLO taskforce of the CLARIN-D centres. In Clarin 2014 Conference [CAC2014]. http://ids-pub.bszbw.de/frontdoor/deliver/index/docId/3210/file/Haaf_Fankhauser_CLARINs_virtual_language_observatory_u nder_scrutiny_2014.pdf (Accessed on 2016-12-05)
[Hoď áková and Neméthová 2011] M. Hoď áková, and Z. Neméthová. 2011. The analysis of the influence of selected factors on website traffic. In Ekonomická Revue - Central European Review of Economic Issues. 14(1). p37-50. http://doi.org/10.7327/cerei.2011.03.03
[King, Ostojic, Ď urč o, and Sugimoto 2016] M. King, D. Ostojic, M. Ď urč o, and G. Sugimoto. 2016. Variability of the Facet Values in the VLO-a Case for Metadata Curation. In Selected Papers from the CLARIN Annual Conference 2015, October 14-16, 2015, Wroclaw, Poland (pp. 25-44) Linköping University Electronic Press. http://www.ep.liu.se/ecp/123/003/ecp15123003.pdf
International audience; CLARIN (Common Language Resources and Technology Infrastructure) is regarded as one of the most important European research infrastructures, offering and promoting a wide array of useful services for (digital) research in linguistics and humanities. However, the assessment of the users for its core technical development has been highly limited, therefore, it is unclear if the community is thoroughly aware of the status-quo of the growing infrastructure. In addition, CLARIN does not seem to be fully materialised marketing and business plans and strategies despite its strong technical assets. This article analyses the web traffic of the Virtual Language Observatory, one of the main web applications of CLARIN and a symbol of pan-European re-search cooperation, to evaluate the users and performance of the service in a transparent and scientific way. It is envisaged that the paper can raise awareness of the pressing issues on objective and transparent operation of the infrastructure though Open Evaluation, and the synergy between marketing and technical development. It also investigates the “science of web analytics” in an attempt to document the research process for the purpose of reusability and reproducibility, thus to find universal lessons for the use of a web analytics, rather than to merely produce a statistical report of a particular website which loses its value outside its context.